If you experience
problems in your mobile browser and can’t access Yahoo, don’t just switch to
any other mode without trying to fix it. There could be a myriad of
troubleshooting steps to fix problems with Yahoo not working in a mobile
browser.
Steps to Fix Problems with Yahoo Not Working in a Mobile Browser
If your mobile browser
is not working properly, it can surely cause Yahoo to stop working. Since the
problem is unknown, we will try out every possible troubleshooting step to do
away with the existing problem.
When ‘Yahoo is notworking in a mobile browser’, check out the following steps to fix the
unknown problem.
- Have Active
Internet Connection: Perhaps you don’t have
an active internet connection, which is why you are not able to access Yahoo in
your mobile browser. Whether you are an Android phone user or hold an Apple
device, you can check the internet connection with the Settings option.
- Update Web
Browser: Yahoo works perfectly fine on
Google Chrome, Mozilla Firefox, Opera, and Safari. No matter which browser you
are using, you need to make sure that you have updated the browser to the
latest version. Yahoo works smoothly on the updated browser.
- Force Stop and
Restart the Browser If Unresponsive: When
the browser slows down or acts sluggish, you may go ahead and force stop and
then restart the browser. It will work fine then.
- Clear Cookies and
Cache Files: Clearing cache and
cookies fix many unknown issues that often stop you from accessing Yahoo
websites. To clear cache and cookies on Android device (Chrome), you need to –
·
Go to Chrome and tap
the ‘Menu’ icon.
·
Now, tap ‘Settings’
and then ‘Privacy’
·
You will find the
option “Clear Browsing Data”. Tap it.
·
You can then select “Cached
images files” and “Cookies and site data”.
·
Now, tap “Clear data”.
If you are using Chrome
for iOS, this is how you can clear the browsing data.
·
Go to Chrome and tap
the ‘Menu’ icon.
·
Now, tap ‘Settings’
and then ‘History’
·
You will find the
option “Clear Browsing Data”. Tap it.
·
You can then select
“Cached images files” and “Cookies, Site Data”.
·
Now, tap “Clear Browsing
Data”.
5.
Turn off or
Disable Private Browsing: Private browsing
can block cookies and save your browsing history. You need to disable or turn
off private browsing to fix the unknown issues that cause Yahoo websites to
stop working.
6.
Enable Location: Do you wish Yahoo to provide all important and
updated information regarding the weather, local search, and news? For that,
you must enable the location feature.
7.
Restart Your
Mobile Phone: Consider restarting
the device when the above troubleshooting steps don’t work. Rebooting the
mobile device fixes many issues. It will ultimately fix bugs that are creating
problems in Yahoo.
8.
Update Your OS to
the Latest Version: If the operating
system of your mobile device has not been updated yet, it is time to take a few
minutes to update it to the latest version. It has high potential to clear
issues that cause Yahoo to stop working in a mobile browser.
9.
Resort to another
Browser: This is what you will have to do
at last. If you are using Chrome, switch to Safari or Firefox and check whether
you are able to use Yahoo.
If the problem still
persists, you should contact the technical support team Yahoo customerservice for further assistance.
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